Gramm-Leach Bliley (GLBA) Policy

1. Our Pledge to You

At Alliant Insurance Services, Inc. (“Alliant”), one of our top priorities is making sure that the information we have about you is protected and secure. We value our relationship with you and work hard to preserve your privacy and ensure that your preferences are honored. At the same time, the very nature of our relationship may result in Alliant’s collecting or sharing certain types of non-public personal information (“NPI”) about you in order to provide the products and services that you expect from us. Please read this Privacy Notice (“Notice”) carefully to understand how we collect, share, and protect our customers’ NPI.

2. Information We Collect

To provide you with insurance products and services, Alliant may collect or obtain NPI actively (i.e., through an interaction with you, an affiliate, or a non-affiliated third party) or passively (i.e., automatically from your computer). The types of NPI we collect depend on the product or service you expect from us and may include:

Information that you submit to Alliant in applications or other forms, such as your name, address, telephone number, date of birth, social security number, occupation, assets, income, and health history;
Information regarding your transactions with Alliant, our affiliates, or non-affiliated third parties, such as your transaction history, policy coverage, payment history, and claims history; and
Information provided to Alliant by third parties (such as your employer(s), bank(s), or other insurer(s), as well as credit reporting agencies or government agencies) for the purpose of verifying the accuracy of our records.

3. How We Share Information

We may share some of the NPI we obtain about you as needed to provide the products and services you request.

Our sharing of NPI is primarily limited to companies related to Alliant by common ownership or control (“Affiliates”). However, we may also share your NPI with certain non-affiliated third parties that perform business or professional services on our or your behalf. Such non-affiliated third parties, which Alliant does not directly or indirectly control or own, may include:

People who perform insurance, business, and professional services for us, such as helping us pay claims and detect fraud;
Medical providers for insurance and treatment purposes;
Financial services providers, such as companies engaged in insurance and securities; • Non-financial organizations, such as companies engaged in the direct marketing and selling of consumer products and services offered by Alliant or our Affiliates; and
People bound by confidentiality obligations, such as lawyers, auditors, and similar professional representatives.

We may also disclose NPI in connection with a proposed or final sale or merger of insurance business or for study purposes, but such disclosure, if any, is made confidentially and the recipient is bound by nondisclosure and use restrictions. We do not share your NPI with non-affiliated third parties for their own marketing purposes.

In addition, the law permits us to share information about our current and former customers with government agencies or authorized third parties under certain circumstances. For example, we may be required to share such information in response to subpoenas or to comply with certain laws.

When other companies help us to conduct business, we expect them to follow applicable privacy laws. We do not authorize them to use or share NPI except when necessary to conduct the work they are performing for us or to meet regulatory or other governmental requirements.

If you are a new customer, please note that we can begin sharing your NPI 45 days from the date we sent this notice. When you are no longer our customer, we may continue to share your information as described in this notice. However, you can contact us at any time to limit our sharing.

4. How We Protect Non-Public Personal Information

We take reasonable steps to protect the privacy of your NPI by restricting access by our personnel on a need-to-know basis in connection with our providing services to you and by safeguarding it from unauthorized individuals by limiting access to our databases. We give access only to employees who need to know the NPI to provide insurance products or services to you. Although Alliant uses administrative, electronic, mechanical, and physical safeguards to protect the confidentiality and security of your NPI, it should be understood that we cannot guarantee complete security or accuracy of all customer information. We ask that you assist our security efforts by maintaining the privacy of all computer passwords that you use to connect with Alliant and to encrypt confidential information transmitted to us over the internet.

5. Applicability of Practices

Our practices described above regarding NPI apply to our former, current, and future customers

6. Retention Period for NPI

We maintain NPI about you for as long as we provide products or services to you. We may maintain your NPI for a longer period if necessary for related business activities or as required by law. For our former customers, your NPI is subject to the same security protections, as well as the same use and disclosure restrictions, as is our current customers’ NPI. When NPI is no longer necessary for our business purposes or compliance with applicable law, we will return or destroy the information.

7. Access to Information

You may request access to certain NPI we collect to provide you with insurance products and services. You must make your request in writing and send it to the address provided in Section 11. The letter should include your full name, address, telephone number, and policy number (if applicable). If we validate your request, we will send you a copy of your NPI to the address provided.

Please note that if the NPI includes health information, we may require additional information from you. We may also need to coordinate your access through the provider of the information in accordance with the Health Insurance Portability and Accountability Act of 1996, and its implementing regulations (“HIPAA”) and any business associate agreement with the provider of the information. We may charge a reasonable fee to cover our copying costs.

Please note this section only applies to NPI Alliant collects or obtains to provide you with insurance products or services.

8. Correction of Information

If you believe the NPI we have about you is incorrect, please write to us at the address provided in Section 11. Please include in your letter your full name, address, telephone number, policy number (if applicable), the NPI you request that we correct, and an explanation of why you believe your NPI is inaccurate. If we agree with you and are not legally prohibited from making the requested change, we will make the requested corrections to your NPI and notify you of the correction.

If we disagree with you or are not in position to make the requested change, such as because we received the NPI from a medical provider and do not maintain the NPI you requested us to correct, we will tell you why we are not going to make the requested correction. We will also tell you that you may submit a statement to us describing why you believe the NPI is correct. It should also include the reason(s) why you disagree with our decision not to correct the NPI in our files. We will file your statement with the disputed NPI.

9. Right to Opt Out

You have the right under the law to limit:

Our sharing information about your creditworthiness to our Affiliates’ for their everyday business purposes;
Our sharing of your personal information to our Affiliates to market to you; and
Our sharing of your personal information to non-Affiliates to market to you.

If you would like to change or limit the way we share your NPI with our Affiliates or non-Affiliates, please contact us. See Section 11 for our contact information. California residents have additional rights. If you are a California resident, please see Important Privacy Choices for Consumers. Please note that it may take at least four (4) weeks to process your request.

10. Changes to this Privacy Notice

Alliant reserves the right to change this Notice at any time. We will provide our customers with the updated Notice when we make substantive revisions. If we make a significant change, we will also note on the main page of our website that we have updated this Notice. In most cases, we will attempt to post notification thirty (30) days before the effective date of the change.

11. Our Commitment to Privacy and Contact Information

For additional information about Alliant’s commitment to privacy, please visit the Alliant Privacy Policies page.

You may contact us with any questions or to exercise your rights by calling us toll-free at (800) 821-9282 or by writing to:

Privacy Officer
Alliant Insurance Services, Inc.
18100 Von Karman Avenue
10th Floor
Irvine, CA 92612

This Notice is effective as of August 28, 2019.

For more information, contact:

Privacy Officer

The Specialty Leader Since 1925

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